Page 39 - Why Taipei Matters

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A City of the Future

Taipei is building a smart, sustainable, and equitable urban environment. From AI
governance to climate action, cultural inclusion to youth empowerment, every
policy is people-centric.

AI and Smart City Development

Taipei City is driving the future with technology, system, allowing faster categorization and processing
actively developing a smart city where AI is seamlessly of citizen requests. In addition, AI-Driven data analysis
integrated into daily life to enhance quality of life and helps predict common issues and improve service
urban efficiency. This commitment has earned Taipei delivery.
global recognition—ranking 16th worldwide and 5th in
Asia in the IMD Smart City Index 2024, published by To strengthen data-assisted governance, the Taipei
the Swiss Lausanne Institute of Management . City Government has also launched the Taipei
City Dashboard—a platform that integrates and
Taipei City has adopted “AI-Driven Smart City” as publicly shares data across various sectors. This
its core governance vision, promoting inclusive system not only enhances administrative efficiency
and sustainable development through technology. but also supports precise, data-informed policy
By introducing official AI guidelines, enhancing implementation.
infrastructure, and encouraging public-private
collaboration, Taipei is building a resilient, future- Beyond municipal services, AI is playing an increasingly
ready smart city. Through the Smart City Proof-of- important role in healthcare. By improving medical
Concept Subsidy Program, Taipei supports enterprises efficiency and diagnostic accuracy, AI helps enable
and startups in applying AI to public services, turning early detection of health issues and timely treatment.
innovation into real-world impact. Moving forward, Taipei will continue to deepen AI
integration across city management, public safety, and
AI is widely used in Taipei’s municipal operations to healthcare, with the goal of creating a smarter, more
make government services more responsive and convenient, and better-connected urban life for all.
efficient. The 1999 Taipei Citizen Hotline has been
fully upgraded with an AI-powered voice recognition